Sanbo ceramics factory adheres to the service concept of "customer as the center". It is the starting point of customer service, as well as the goal and destination of service. From the customer's point of view, to improve service satisfaction as the goal, and actively explore customer needs. To cultivate customers' sense of identity and belonging to our services, so that customers recognize our services, so that they feel that we are their escort.
Last Sunday, a customer gave feedback to the company's products again, selected the products and placed another order. Our manager and sales director accompanied the customer to select the products again, and the customer also expressed satisfaction with our service.From the customer's point of view, we can play a good role in protecting our customers. Providing customers with high-quality service is the basis for the survival and development of enterprises. A small thing makes you feel the good experience you bring to customers with your heart. Thinking from the customer's perspective, understanding the customer's needs and thinking for the customer's heart is our basic way to treat customers.